Usability Testing - £69 ($85): Online Usability Testing is a form of web testing and method for computer software that aims to check website usability within a user interface (UI) design

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Usability Testing

What can online usability testing do for your website?

This service allows me to inspect and test a user interface and identify as many usability problems as I can. I have conducted thousands of these tests (see testimonials) over the last five years, which has enriched me with a plethora of knowledge on all types of UI.

Coupled with extensive research, I am able to make accurate judgement on your interfaces compliance with recognised usability principles (heuristics). Fresh eyes are generally extremely beneficial in any project, but my expert knowledge will also give you new direction and professional advice to improve your return on investment and get the most out of your interfaces design.

Overview of usability testing

The output of usability testing is a 50min screen recorded video of an expert testing your website, giving critical feedback and making suggestions to make your website easier to use (improve usability).

Web testing to identify usability problems in the user interface (UI) design of any website. Test a desktop site, mobile site, app or even a game.

Identify user frictions and develop strategies to improve web usability. What can be done short and long term to improve your website?

Check website interactions from a typical end user. How does a typical user interact with your website? What could be preventing them from completing a specific action?

Ask your own questions (specify in form). Tailor the testing to your needs by asking your own specific questions to be answered within the video testing.

Improve the core performance of your website. Develop strategies to improve usability, conversion rates and the performance of your website overall.

Need more information? See my blog post explaining in depth what this Usability Testing Service is about

 Website Usability Testing

 
 

 

Usability testing questions that will be covered in website testing (Specify extra in contact form)

   Look at the website for five seconds and look away

   What are your first impressions? What do you remember?

⇒  What are your eyes drawn to first?

     What is the service on offer?

     What do you want to do next?

     Search for a product and add it to your basket

     Go all the way through checkout, stopping before purchase

     What do you think the purpose of this website is?

     Who do you think the intended audience is?

     Could you find what you were looking for?

     Was it easy to get to the home page from within the site?

     Was there something missing you were expecting?

     Could you tell what the page was about?

     Was anything obtrusive?

     Was anything too well hidden?

     Problems with the colour scheme?

     Easy to read (font style and size)?

     How did you find the layout?

     How intuitive and helpful is the navigation?

     Did you notice (advertising, newsletter sign up, video, search box)?

     What would encourage you to return?

     Three favourite and least favourite things?

     If you could change one thing (major/minor) what would it be?

 

What you will get with website usability testing:

A carefully planned, recorded and edited 50min video of a usability consultant interacting with your website, following the test plan above and talking extensively around each question. Please contact me with alternative questions if desirable.

 

 Usability Testing (Mobile)

  

   

Usability testing questions that will be covered in mobile testing (Specify extra in contact form)

     What do you think this app/game is about?

     What are your first impressions?

     Play through the tutorial (if applicable)

     Play until level x

     What was confusing?

     What was straight forward?

     What was your least favourite part?

     What was your favourite part?

     Suggestions for improvement

     Would you play this game again and why?

 

 

 

 

 

 

 

 

 

 

 

 

 

What you will get with usability testing:

A carefully planned, recorded and edited 50min video of a usability consultant interacting with your website, following the test plan above and talking extensively around each question. Please contact me with alternative questions if desirable.

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''After spending thousands on our website with various experts, hand on heart I can honestly this is the best I have ever spent. What Samuel did in half an hour by way of his video review answered so many questions, niggles and worries I have had for over a year. Highly recommended.'' Tariq A, www.blingart.co.uk